Record Management Systems.

Record Management for you.

Open Text eDOCS RM helps you to:

  • Improves accountability and minimizes litigation risk.
  • Reduces costs associated with handling of paper-based and electronic records.
  • Increases productivity and reduces training requirements by leveraging familiar web and Windows interfaces.
  • Improves services provision to customers or constituents

Open Text eDOCS RM Overview

ISO standard 15489: 2001 defines Records Management (RM) as the field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.

Open Text eDOCS RM formerly known as Hummingbird RM provides a completely secure, feature rich, standards-compliant records management solution that works in tandem with the entire Open Text eDOCS™ Suite. Open Text eDOCS RM extends Open Text eDOCS's DM solution to incorporate comprehensive lifecycle management of physical paper and electronic records, helping Public Sector to establish methods for the organisation, handling, and disposition of corporate information. It provides a fluid process for the protection of content assets against risk such as litigation or disaster while meeting complex regulatory requirements. When combined with record management methodologies and best practices, Livelink ECM - eDOCS RM helps organization discover the answers to their content lifecycle questions.

In summary, Open Text eDOCS RM is:

  • A single shared repository for management of in-process and final records of any physical or electronic media type
  • Designed to help organizations meet rigorous legislative and regulatory requirements, including Sarbanes-Oxley, SEC, NASD, HIPAA, PIPEDA, and FDA
  • Create, categorize, manage and find records from content authoring and e-mail tools, Web browsers, and mobile devices
  • Extensive e-mail integration to capture messages, attachments, and threads, with EMC Centera support to preserve message authenticity
  • Secure records with extensive security features that defend against unauthorized access at folder, document, group, user, and file plan levels
  • Suspend records from lifecycle processing to meet discovery orders and assist in regulatory audits
  • Event notifications of record activities available from e-mail, instant messaging, and mobile devices
  • Extensive reporting tools built-in to track content assets and administrative actions throughout the record lifecycle

RM Architecture